# Change my account password

{% hint style="info" %}
Password change is done from the **Oxygenserv dashboard**. A verification by **email code** is required.
{% endhint %}

### Objective

Change the password of your Oxygenserv account.

### Step-by-step guide

{% stepper %}
{% step %}
**Open your profile**

At the top right of the dashboard, click on **your name** then **My profile**.

Or in the left bar, go directly to the same interface.

<figure><img src="https://2305008112-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ftkl0lsnxYxJPTz5fY4IW%2Fuploads%2Fgit-blob-83ac3cb87083e1f25243f55125e068f059f93918%2Fimage_87.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Change your password**

Click on **Change password**.

<figure><img src="https://2305008112-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ftkl0lsnxYxJPTz5fY4IW%2Fuploads%2Fgit-blob-f0f2e9a3d4c96eb1fe63248df12a30ab5a550922%2Fimage_86.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Use a unique password. Avoid reusing it elsewhere.
{% endhint %}
{% endstep %}

{% step %}
**Confirm with the email code**

You will receive a **4-digit code** by email. Enter this code to confirm your identity.
{% endstep %}

{% step %}
**Set a new password**

Enter your new password. Confirm it a second time. Click **Validate**.

{% hint style="info" %}
A password manager simplifies creation and storage.
{% endhint %}
{% endstep %}
{% endstepper %}

### Common issues

#### I do not receive the code by email

* Check **Spam / Junk**.
* Wait 1 to 2 minutes, then request a new code if necessary.
* Make sure the account email address is correct.

#### The code is rejected or expired

* Enter the last code received.
* Restart the procedure to generate a new code.

### FAQ

#### Do I need to be logged in to change my password?

Yes. This guide covers the change **from the dashboard**.

#### Is the change immediate?

Yes. Once validated, the new password is active.