# Change my account password

{% hint style="info" %}
Password change is done from the **Oxygenserv dashboard**. A verification by **email code** is required.
{% endhint %}

### Objective

Change the password of your Oxygenserv account.

### Step-by-step guide

{% stepper %}
{% step %}
**Open your profile**

At the top right of the dashboard, click on **your name** then **My profile**.

Or in the left bar, go directly to the same interface.

<figure><img src="/files/915b07876d65a11db36500b4c8b9cd1d71aeebd8" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Change your password**

Click on **Change password**.

<figure><img src="/files/6cca8c2001b4bc1e3a5fc4dee95e54f2b8a758cd" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Use a unique password. Avoid reusing it elsewhere.
{% endhint %}
{% endstep %}

{% step %}
**Confirm with the email code**

You will receive a **4-digit code** by email. Enter this code to confirm your identity.
{% endstep %}

{% step %}
**Set a new password**

Enter your new password. Confirm it a second time. Click **Validate**.

{% hint style="info" %}
A password manager simplifies creation and storage.
{% endhint %}
{% endstep %}
{% endstepper %}

### Common issues

#### I do not receive the code by email

* Check **Spam / Junk**.
* Wait 1 to 2 minutes, then request a new code if necessary.
* Make sure the account email address is correct.

#### The code is rejected or expired

* Enter the last code received.
* Restart the procedure to generate a new code.

### FAQ

#### Do I need to be logged in to change my password?

Yes. This guide covers the change **from the dashboard**.

#### Is the change immediate?

Yes. Once validated, the new password is active.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.oxygenserv.com/en/dashboard/changer-le-mot-de-passe-de-mon-compte.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.