💿Create a database backup

Step-by-step guide to create a database backup and restore it on Oxygenserv.

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A database backup allows you to roll back after an update or a mistake. You can also download the backup to keep it locally.

Objective

Create a backup of the database, then download or the restore if necessary.

Step-by-step guide

1

Start creating a backup

On the relevant database, open the menu then click Create a backup.

2

Name and confirm

Give a name to the backup (e.g. before-update-2026-01-06) then confirm.

3

Download the backup

Wait for the backup to be in finished (or available).

On the line for the backup, open the menu then click Download.

You will get an export of the database (SQL file).

4

Restore the backup

On the line of the backup to use, click Restore.

Confirm the operation, then wait for the restoration to complete.

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Common issues

  • Very long backup : wait for the operation to finish, especially on a large database.

  • Error during restoration : restore an older backup, then contact support with the name + time of the test.

FAQ

What is the difference between “server backup” and “database backup”?

Server backup concerns the files. DB backup only concerns the MySQL database (application data).

When to make a database backup?

Before an update, adding a plugin/mod, or a migration.

What to provide to support if a backup/restoration fails?

The backup name, and a screenshot of the error if displayed: Contact Oxygenserv support (ticket dashboard and Discord).

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